Disclaimer

Effective Date: 01.01.2025.

Welcome to Croatia Travel Concierge, a service provided by Equilibri Travel.
Please read this disclaimer carefully before using our website or booking our services. By accessing this website or engaging with any of our offerings, you acknowledge and agree to the terms outlined below.

1. Nature of Services

Croatia Travel Concierge is not a travel agency or tour operator. We do not sell pre-packaged tours or act as the principal service provider. Instead, we act as a concierge and coordination service—connecting clients with third-party providers such as licensed guides, transportation companies, accommodation hosts, and activity organizers.
All services are offered based on availability and arranged upon client request. We serve as an intermediary and are not responsible for the independent actions, performance, or liability of these third parties.

2. Accuracy of Information

We make every effort to provide accurate, up-to-date information on our website and in our communication. However, we cannot guarantee that all content, prices, or availability are free from error or remain current at all times.
Croatia Travel Concierge reserves the right to modify, correct, or update content without prior notice.

3. Third-Party Links

Our website may contain links to external websites or services operated by third parties. These links are provided for your convenience. Croatia Travel Concierge does not control, endorse, or take responsibility for the content, practices, or policies of third-party websites.
We encourage users to read the terms and privacy policies of any third-party site they visit.

4. Liability

To the fullest extent permitted by law, Croatia Travel Concierge and its affiliates disclaim all liability for any direct, indirect, incidental, or consequential loss or damage arising from:

  • Use of this website or its content

  • Bookings arranged through our platform

  • Actions or omissions of third-party providers

  • Service disruptions due to force majeure (weather, strikes, illness, or political instability)

We recommend all clients carry appropriate travel insurance covering cancellations, delays, accidents, and personal belongings.

5. No Guarantees

While we aim to provide seamless, high-quality service, Croatia Travel Concierge cannot guarantee outcomes, availability, or the performance of third-party services. Any expectations beyond confirmed arrangements should be discussed and clarified in writing.

6. Contact

If you have any questions or concerns regarding this disclaimer, please contact us at:
info@croatiatravelconcierge.com